Refund Policy

We have a 7-day return policy. You have 7 days after receiving your order to request a return.

To be eligible, the item must be unused, in the same condition that you received it, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, contact us through our contact page. Items sent back without first requesting a return will not be accepted.

Damages and issues

Please inspect your order when it arrives. If the item is defective, damaged, or incorrect, contact us immediately through our contact page so we can evaluate the issue and make it right.

Exceptions

Custom-made or personalized items cannot be returned unless they arrive damaged or defective. Sale items and gift cards are not eligible for returns.

Exchanges

The fastest way to exchange an item is to request a return for the item you have. Once the return is accepted, place a separate order for the new item.

Refunds

After we receive and inspect your return, we will notify you whether the refund has been approved. Approved refunds are sent to your original payment method within 10 business days. Your bank or card provider may take additional time to post the refund.

If more than 15 business days have passed since your refund was approved, contact us through our contact page.